Frequently Asked Questions

Q. What forms of payment do you accept?
A. We accept Visa, Mastercard, Switch, Visa Delta, and Solo cards as well as payments by cheque or postal order. For further information, please click here.

Q. How much does delivery cost?
A. For information on delivery costs, please click here.

Q. How long does it take to receive my order?
A. This depends on the availability for each product within your order and your delivery address. For more information on delivery and tracking your order, click here.

Q. Can I order from outside the United Kingdom?
A. Yes, you can order from all over the world however delivery times and costs will depend on your location.

Q. Is it safe to pay by credit or debit card?
A. Yes. Our website incorporates secure server software which protects and encrypts your personal and payment information. For more information, click here.

If you require any further information which is not available by following our customer services links, please contact us directly on 0845 260 4450or e-mail .